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PARTS

Return Process


Big Gun Exhaust reserves the right to accept or decline product for repair, refurbish, replacement, or for credit, at its discretion. A credit is valid for a period of one (1) year from date of purchase. No credit will be issued for labor or any other costs other than that of the purchase price of the product. All products that are accepted as a warranty claim that are repaired or replaced will be sent back via UPS-Ground shipping or USPS Priority Mail, and will be at the discretion of Big Gun Exhaust. To make a claim for a potential warranty product, you must contact Big Gun Exhaust and obtain a return authorization (RA) number or credit memo (CM) number before sending any product to Big Gun Exhaust. All potential warranty claims must be accompanied by valid proof of purchase, such as a copy of an invoice or written receipt, from either the manufacture or authorized seller, which displays the date of which your product was purchased. In some cases, if requested by a Big Gun Exhaust representative, photos of the potential warranty issue (fitment, defect, etc.) may be required in order for the warranty to be approved. All returns must be sent back to Big Gun Exhaust freight prepaid. All warranties will be honored to the direct purchaser only.

 

Disclaimer: All products manufactured and/or distributed by Big Gun Exhaust are a) intended for use on stock vehicles specific to the U.S. market; b) for closed course use only unless otherwise stated, and c) not intended to meet emission regulations for use on public lands, roads, or access routes. Please consult with your local jurisdictions regarding relevant laws. Big Gun Exhaust cannot guarantee fitment, applicability, or effectiveness of any product on modified vehicles. We reserve the right to change product descriptions, specifications, quality, pricing, part numbers, or applications at any time without notice and without further obligation. The buyer assumes all risk for any and all damage or injury caused to themselves, a third party, and/or property by virtue of failure of these products. By installing and/or using a Big Gun Exhaust product, you hereby accept and understand these stated terms and conditions and have followed all instructional steps.